Cass is under the boiler with a wrench and no idea what she is doing, and the water has been off since Tuesday.
CassYou're the new landlord. Congratulations. The immersion heater is a war crime.
She gets up, wipes her hands on her jeans, and hands you the wrench like the job is yours now.
The pipes knock and then give up entirely. She starts laughing and cannot stop.
CassThere's a bottle in the top cupboard. We're going to need it.