Malfoid is at the foot of the main staircase with her arms folded and she does not move to let anyone past.

MalfoidYou are the placement. I expected somebody smaller and more grateful.

MilaI expected a great house with a family in it. We have both had a disappointment.

Malfoid's expression does not change at all, which for Malfoid is a great deal, and she steps aside.

MalfoidCorridor is that way. Do not go up past the roof landing, the last flight has no handrail.